Effective Date: July 30, 2026
These Terms of Service (“Terms”) govern your access to and use of the mobile application, website, and related services operated by NEWSDELIVER LIMITED (“we,” “our,” “us,” “Platform”).
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must immediately discontinue use of our Services.
We may revise these Terms from time to time. Any changes will be posted on our Services. Your continued use after such changes constitutes your acceptance of the revised Terms.
You are solely responsible for maintaining the confidentiality, security, and integrity of your account credentials, and for all activities conducted under your account, whether authorized or unauthorized.
You represent and warrant that all information you provide during account registration and throughout your use of our Services is true, complete, and kept current.
We may suspend or terminate your account or access if we reasonably determine that you have:
2.1 General Responsibility
You must use our Services responsibly and in compliance with all applicable laws.
2.2 Prohibited Conduct
Without limiting the foregoing, you shall not:
(a) Unlawful or Harmful Content
(b) Misuse of Services
(c) Unauthorized Access or Interference
(d) Improper Use of Accounts or Identity
(e) Unauthorized Commercial Use
We may remove or restrict access to content, suspend accounts, or take other actions if we reasonably believe these rules are violated.
2.3 Safety, Moderation, Reporting, and Enforcement
We may use automated systems, human review, user reports, and other moderation tools to detect, review, restrict, remove, or disable access to content or accounts that may violate these Terms, applicable law, or the safety of users.
Users may report content, accounts, or AI outputs that they believe are harmful, abusive, misleading, unlawful, or otherwise inappropriate through in-app reporting tools or by contacting us at support@chaiox.com.
Where applicable, users may also block or restrict interactions with other users. We may suspend or terminate accounts that repeatedly or seriously violate our rules.
You acknowledge and agree that the Services may include content or features (“Service Content”) protected by copyright, patents, trademarks, trade secrets, or other proprietary rights and applicable laws. Unless explicitly permitted by us, you agree not to modify, reproduce, frame, scrape, rent, lease, lend, sell, distribute, or create derivative works from any part of the Services or the Service Content. This restriction does not apply to your own User Content (as defined below) that you lawfully upload to the Services.
In connection with your use of the Services, you agree not to engage in data mining, use robots, scraping, or any similar methods for collecting or extracting data. If we block your access to the Services (including via your IP address), you also agree not to attempt to bypass such restrictions (for example, by masking your IP or using a proxy). Any use of the Services or the Service Content beyond what is explicitly permitted here is strictly prohibited.
Under no circumstances shall we be held liable for any content or materials provided by third parties (including users), including, without limitation, any errors or omissions in such content, or any loss or damage arising from its use. You acknowledge that we do not pre-screen content; however, we and our designees reserve the right, at our sole discretion, to refuse, restrict, or remove any content made available through the Services. Without limiting the foregoing, we may remove any content that violates these Terms of Service or is otherwise deemed objectionable at our sole discretion. You agree that you are responsible for evaluating and assuming all risks associated with the use of any content, including any reliance on its accuracy, completeness, or usefulness.
You are solely responsible for any text, images, videos, audio, prompts, messages, AI-generated content, or other materials you upload, submit, post, share, or otherwise make available through the Services (“User Content”). You represent and warrant that:
For the purpose of operating, providing, maintaining, securing, and improving the Services, you grant us a worldwide, non-exclusive, royalty-free license to host, store, process, reproduce, transmit, display, and otherwise use your User Content as necessary to provide the Services to you and other users.
For private conversations or content not made public by you, we will not use such User Content for marketing or promotional purposes without your separate consent.
Where functionality allows you to share User Content publicly, you acknowledge that such public User Content may be viewed, copied, shared, or used by others. We are not responsible for third-party use of content that you choose to make public.
Unless expressly disclosed in our Privacy Policy and permitted by applicable law, we do not use your private conversations or private User Content to train general AI models without your separate consent.
We may remove, restrict, or disable access to User Content that we reasonably believe violates these Terms, applicable law, or the rights or safety of others.
If you believe any content available through our Services infringes your copyright, you may submit a written notice containing sufficient detail to allow us to identify and locate the allegedly infringing material.
Notices should be sent to: support@chaiox.com.
Your notice must include the following:
We may provide AI-generated content, including but not limited to role-based conversations, emotional responses, and other forms of algorithmically produced information (collectively, “AIGC Content”).
While AIGC Content is intended to be useful, engaging, timely, and accurate, it is generated by automated systems and may contain errors, omissions, hallucinations, or interpretive discrepancies inherent in artificial intelligence technologies.
You acknowledge and agree that AIGC Content is provided “as is” and “as available”, and you should independently verify any AIGC Content against original or authoritative sources before making decisions or taking actions based on it. We disclaim all liability for any losses, damages, or consequences arising from reliance on AIGC Content.
We reserve the right to modify, update, restrict, suspend, or discontinue any AI functionality, features, or generated content at our sole discretion, with or without notice.
Certain responses, conversational topics, emotional expressions, sentiment analyses, character behaviors, and other outputs within the Services may be generated or assisted by artificial intelligence technologies. Such outputs may be derived from a combination of sources, including but not limited to licensed datasets, publicly available information, user-provided inputs, and proprietary data lawfully obtained and maintained by us.
AIGC Content:
While we may, where reasonably practicable, provide references or source indications, we make no representations or warranties regarding the accuracy, completeness, legality, originality, or reliability of any AIGC Content.
You acknowledge that AI-generated outputs:
You agree to:
You assume all risks associated with the use of AIGC Content, including any potential inaccuracies, misunderstandings, or unintended outcomes.
Due to the inherent nature of AI systems, similar or identical outputs may be generated for different users or at different times. You acknowledge that you have no exclusive rights to any AIGC Content, and we make no guarantees regarding originality, completeness, or correctness.
Certain AIGC Content may involve virtual characters, personas, or conversational agents designed to simulate companionship, empathy, role‑play, or emotional interaction.
You acknowledge and agree that:
The Services are not intended to replace real-world relationships, professional care, or human interaction. You should not develop emotional dependency on any virtual character or treat AI interactions as a substitute for personal, social, or professional support.
AIGC Content is provided for informational and entertainment purposes only. The Services do not provide medical, psychological, psychiatric, legal, or other regulated professional services.
We do not diagnose, treat, prevent, or manage any mental health condition. If you experience emotional distress, a psychological crisis, suicidal thoughts, thoughts of self-harm, or thoughts of harming others, you should immediately contact local emergency services, crisis hotlines, or qualified medical or mental health professionals. The Services are not a crisis response service and cannot provide emergency assistance.
We may, at our discretion, provide general wellness suggestions or crisis resource information; however, such information does not constitute professional advice or a guarantee of outcome.
Subject to your compliance with these Terms:
You may not:
We do not guarantee that AIGC Content is free from third‑party rights, and you are solely responsible for ensuring lawful use.
Due to the probabilistic nature of AI systems, the same or similar outputs may be generated for different users. You acknowledge that you do not have exclusive rights to any AIGC Content merely because it was generated in response to your input.
Nothing in these Terms transfers to you any rights in our AI models, algorithms, systems, prompts, workflows, character designs, personas, service logic, or other underlying technologies.
You must not use the Services or AIGC Content to generate, distribute, or promote content that is illegal, harmful, abusive, harassing, sexually exploitative, discriminatory, deceptive, or otherwise prohibited by applicable law.
We reserve the right to restrict, suspend, or terminate access for violations, with or without notice.
You may report harmful, misleading, or inappropriate AIGC Content through in‑app reporting tools or designated contact channels. We may review reports using automated and/or human moderation and take appropriate actions, including content removal, system adjustments, or account enforcement.
Certain AI-powered features of the Services may be provided, supported, or processed by third-party artificial intelligence service providers. When you use AI features, your messages, prompts, uploaded content, images, voice inputs, conversation context, and related technical information may be transmitted to and processed by such providers for the purpose of generating responses, providing safety and moderation functions, maintaining service reliability, and operating the Services.
The specific third-party AI service providers we use, the categories of data shared with them, and the purposes of such processing are described in our Privacy Policy.
Before we transmit your personal data to third-party AI service providers where required by applicable law or platform rules, we will provide an in-app notice and request your permission. If you do not provide such permission, certain AI-powered features may be unavailable or limited.
You agree not to submit sensitive personal information, confidential information, or personal information of others unless you have the legal right and necessary consent to do so.
The Services are not designed or intended for use in high-risk, safety-critical, or regulated contexts, including medical diagnosis or treatment, mental health counseling, emergency response, legal advice, financial advice, employment decisions, housing decisions, credit decisions, or other decisions that may have significant legal, financial, health, or safety effects.
You must not rely on AIGC Content as the sole basis for making important decisions. You are responsible for consulting qualified professionals where appropriate.
We may offer paid subscriptions that provide access to premium features, ad-free browsing, or exclusive content. All subscriptions are processed through the respective platform’s in-app purchase system (e.g., Google Play or Apple App Store) and are subject to the platform’s terms and conditions.
Subscriptions automatically renew at the end of each billing period unless canceled before the renewal date. You are responsible for managing and canceling your subscription via your platform account settings. Any price changes will be communicated in advance, and your continued use after such notification constitutes acceptance of the updated price.
Manage Subscriptions:
Virtual credits, in-app currency, or similar items have no real-world monetary value, are non-refundable, and cannot be exchanged for cash or equivalents.
All purchases are generally final and non-refundable, except as required by applicable law or the applicable platform’s policies.
If you purchased a subscription or other paid item through the Apple App Store, Google Play, or another third-party platform, refund requests and billing issues must be handled through that platform in accordance with its refund rules and procedures. We do not control the platform’s refund approval process, timing, or payment method.
For purchases made directly through us, if any, we will process approved refunds in accordance with applicable law and the refund terms presented at the time of purchase.
All subscription and payment processes are governed by the respective platform’s policies. You must comply with those policies when purchasing, renewing, or canceling subscriptions.
The Services may include links, embeds, widgets, or other integrations with third-party websites, applications, content, products, services, or advertisements (“Third-Party Services”). We do not control and are not responsible for any Third-Party Services, their content, policies, or practices. Your use of Third-Party Services is governed by the applicable third party’s terms and privacy policies. The inclusion of any link or integration does not constitute endorsement, sponsorship, or affiliation.
We may use Google Analytics Advertising features and other third-party providers to display advertising, measure performance, and improve ad experiences within the Services. Data collection and use in connection with such services are described in our Privacy Policy and may also be subject to the third parties’ own policies and opt-out mechanisms.
If any software is provided under an open-source license, the terms of that license will control to the extent of any conflict with these Terms.
When you navigate to or interact with Third-Party Services, you should carefully review their terms and privacy policies and independently verify information before relying on it. Any dealings or transactions between you and a third party are solely between you and that third party. We are not liable for any loss or damage arising from your access to or use of Third-Party Services.
The Services may integrate with third-party providers that support AI model inference, text generation, speech-to-text, text-to-speech, image analysis, safety filtering, content moderation, abuse prevention, analytics, hosting, or related technical functions.
Your use of AI-powered features may require certain User Content and technical information to be processed by these providers as described in our Privacy Policy. These providers may have their own terms, policies, and technical limitations. We are not responsible for the independent acts, omissions, outages, errors, or policies of third-party providers, except to the extent required by applicable law.
We take reasonable steps to select service providers that maintain appropriate privacy and security safeguards.
WE STRIVE TO PROVIDE HIGH-QUALITY SERVICES; HOWEVER, ALL SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE DO NOT CONTROL OR DIRECT WHAT OTHER USERS OR THIRD PARTIES DO OR SAY, AND WE ARE NOT RESPONSIBLE FOR THEIR ACTIONS, CONDUCT (WHETHER ONLINE OR OFFLINE), OR ANY CONTENT THEY SHARE, INCLUDING CONTENT THAT MAY BE OFFENSIVE, INAPPROPRIATE, OBSCENE, UNLAWFUL, OR OTHERWISE OBJECTIONABLE.
WE DO NOT WARRANT THAT THE SERVICES WILL ALWAYS BE SAFE, SECURE, ERROR-FREE, OR UNINTERRUPTED, NOR THAT THEY WILL FUNCTION WITHOUT DELAYS, DEFECTS, OR OTHER IMPERFECTIONS. YOUR ACCESS TO AND USE OF THE SERVICES AND ANY CONTENT IS ENTIRELY AT YOUR OWN RISK.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, OR SPECIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE.
WE ARE NOT RESPONSIBLE FOR ANY LOSSES, DAMAGES, OR OTHER CONSEQUENCES RESULTING FROM:
YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD US HARMLESS FROM ANY CLAIMS, DAMAGES, LOSSES, LIABILITIES, AND EXPENSES (INCLUDING REASONABLE LEGAL FEES) ARISING FROM YOUR USE OF THE SERVICES, YOUR CONTENT, OR YOUR VIOLATION OF THESE TERMS.
TO THE FULLEST EXTENT PERMITTED BY LAW:
Some jurisdictions do not allow certain limitations or exclusions of liability, so some or all of the above may not apply to you.
We may suspend or terminate your access to the Services at any time, with or without notice, for any reason, including but not limited to violations of these Terms or applicable law. Upon termination, your right to use the Services will cease immediately, and you must stop all access and use. Termination does not relieve you of obligations incurred prior to termination.
Important: Read carefully. Arbitration limits your legal rights, including the right to a jury trial, class actions, and full court proceedings.
10.1 Governing Law. These Terms are governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law rules.
10.2 Informal Resolution Requirement.
Before initiating any arbitration or court proceeding, you and we agree to attempt to resolve any dispute arising out of or relating to these Terms informally. The initiating party must send a written notice to the other party describing the nature and basis of the claim and the relief sought. If the parties do not resolve the dispute within thirty (30) days after the notice is received, the initiating party may proceed to arbitration as provided below.
10.3 Binding Individual Arbitration; Waiver of Jury Trial and Class Actions.
By accepting these Terms, you and we agree that any dispute, claim or controversy arising out of or relating to these Terms or the Services shall be resolved exclusively by final and binding arbitration, except as set forth below. You and we each expressly waive any right to a jury trial and to participate in a class action, class arbitration, or representative action. Arbitration shall be on an individual basis only; neither you nor we may bring or participate in any class, consolidated, or representative proceeding.
10.4 Arbitration Procedures.
Arbitration shall be administered in accordance with the rules of the Singapore International Arbitration Centre (SIAC) (or such other arbitral institution agreed in writing by the parties) in effect at the time the arbitration is commenced, and shall be conducted by a single arbitrator. The seat of arbitration shall be Singapore, and the arbitration proceedings shall be conducted in English, unless the parties agree otherwise. The arbitrator shall apply the substantive law of Singapore. The arbitrator’s award shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.
10.5 Limitations on Discovery and Judicial Review.
You acknowledge that arbitration limits the scope of discovery and judicial review compared to court proceedings. Arbitration is intended to provide a faster, more economical, and final resolution; accordingly, the arbitrator’s authority to order discovery and review is more limited than a court’s, and courts will generally only review arbitral awards under narrow, statutory grounds.
10.6 Right to Be Represented. Either party may be represented by counsel at arbitration or in any informal resolution procedures.
10.7 Opt-Out of Arbitration. If you do not wish to be bound by the arbitration provision above, you may opt out by notifying us in writing within thirty (30) days after first agreeing to these Terms. To opt out you must send an email to support@chaiox.com with your name, account identifier (if any), and a clear statement that you decline the arbitration agreement in Section 10. If you timely opt out, neither you nor we will be bound to arbitrate disputes covered by this Section; disputes will instead be brought in the courts specified in this Section. Failure to timely submit a valid opt-out request will constitute your acceptance of arbitration.
10.8 EU / UK Residents. If you are a resident of the European Union or the United Kingdom, nothing in this Section is intended to, nor will it, limit your statutory rights to bring proceedings in local courts where such rights are provided by law.
10.9 Survival; Waiver of Rights. This Section 10 shall survive termination of these Terms. Any right or limitation set forth in this Section may be waived in writing by the party entitled to enforce that right (the “Claimed Party”). Any such written waiver shall not constitute a waiver of, or otherwise affect, any other provision of these Terms.
10.10 Severability. If a court or arbitrator determines that any portion of this arbitration agreement is unenforceable, the remaining provisions shall continue to apply to the fullest extent permitted by law.
These Terms constitute the entire and exclusive agreement between you and us regarding the Services, and supersede any prior agreements or terms that may apply.
Our failure to enforce any provision of these Terms is not a waiver of our right to enforce it later. If any provision is found unenforceable, the remaining provisions will remain in full effect, and a valid, enforceable term will be substituted that most closely reflects our original intent.
You may not assign or transfer any rights or obligations under these Terms without our prior written consent; any such attempt will be void. We may assign or transfer our rights and obligations under these Terms to any affiliate, subsidiary, or successor in interest to our business.
Nothing in these Terms creates any partnership, joint venture, employment, or agency relationship between you and us; the relationship is strictly that of independent contractors.
For questions about these Terms, please contact:
Email: support@chaiox.com