Terms of Service

Effective Date: June 2, 2026

Welcome!

These Terms of Service (“Terms”) govern your access to and use of the mobile application, website, and related services operated by NEWSDELIVER LIMITED (“we,” “our,” “us,” “Platform”).

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must immediately discontinue use of our Services.

We may revise these Terms from time to time. Any changes will be posted on our Services. Your continued use after such changes constitutes your acceptance of the revised Terms.

1. Eligibility & Account

1.1 Eligibility Requirements

You must have attained the legal age of majority in your jurisdiction of residence, or the minimum age required to form a binding contract, or have obtained verifiable consent from a parent or legal guardian to use our Services.

1.2 Account Security and Responsibility

You are solely responsible for maintaining the confidentiality, security, and integrity of your account credentials, and for all activities conducted under your account, whether authorized or unauthorized.

1.3 Accuracy of Information

You represent and warrant that all information you provide during account registration and throughout your use of our Services is true, complete, and kept current.

1.4 Suspension or Termination

We may suspend or terminate your account or access if we reasonably determine that you have:

2. User Conduct

2.1 General Responsibility

You must use our Services responsibly and in compliance with all applicable laws.

2.2 Prohibited Conduct
 Without limiting the foregoing, you shall not:

(a) Unlawful or Harmful Content

(b) Misuse of Services

(c) Unauthorized Access or Interference

(d) Improper Use of Accounts or Identity

(e) Unauthorized Commercial Use

We may remove or restrict access to content, suspend accounts, or take other actions if we reasonably believe these rules are violated.

3. Content Ownership & Licensing

3.1 Our Content

You acknowledge and agree that the Services may include content or features (“Service Content”) protected by copyright, patents, trademarks, trade secrets, or other proprietary rights and applicable laws. Unless explicitly permitted by us, you agree not to modify, reproduce, frame, scrape, rent, lease, lend, sell, distribute, or create derivative works from any part of the Services or the Service Content. This restriction does not apply to your own User Content (as defined below) that you lawfully upload to the Services.

In connection with your use of the Services, you agree not to engage in data mining, use robots, scraping, or any similar methods for collecting or extracting data. If we block your access to the Services (including via your IP address), you also agree not to attempt to bypass such restrictions (for example, by masking your IP or using a proxy). Any use of the Services or the Service Content beyond what is explicitly permitted here is strictly prohibited.

3.2 Aggregated Third-Party Content

Under no circumstances shall we be held liable for any content or materials provided by third parties (including users), including, without limitation, any errors or omissions in such content, or any loss or damage arising from its use. You acknowledge that we do not pre-screen content; however, we and our designees reserve the right, at our sole discretion, to refuse, restrict, or remove any content made available through the Services. Without limiting the foregoing, we may remove any content that violates these Terms of Service or is otherwise deemed objectionable at our sole discretion. You agree that you are responsible for evaluating and assuming all risks associated with the use of any content, including any reliance on its accuracy, completeness, or usefulness.

3.3 User-Generated Content (UGC)

You are solely responsible for any text, images, videos, audio, AI-generated content, or other materials you upload, post, share, or otherwise make available through our Services (“User Content”). You represent and warrant that:

Where functionality allows you to share User Content publicly, you acknowledge that others may copy, modify, redistribute, or otherwise use such content. We bear no responsibility for third-party use of content you choose to make public.

We may remove or restrict access to User Content that we reasonably believe violates these Terms or our Community Standards.

3.4 Copyright Infringement Notices (DMCA)

If you believe any content available through our Services infringes your copyright, you may submit a written notice containing sufficient detail to allow us to identify and locate the allegedly infringing material.

Notices should be sent to: support@chaiox.com.

Your notice must include the following:

  1. Identification of the copyrighted work claimed to have been infringed;
  2. Identification of the material that is claimed to be infringing, including its location on our Services;
  3. Contact information of the complaining party;
  4. A statement that you have a good faith belief that the use of the material is not authorized by the rights owner, its agent, or the law; and
  5. A statement, under penalty of perjury, that the information in the notification is accurate and that you are the owner or authorized to act on behalf of the owner of the rights.

4. AI-Generated Content

We may provide AI-generated content, including but not limited to role-based conversations, emotional responses, and other forms of algorithmically produced information (collectively, “AIGC Content”).

While AIGC Content is intended to be useful, engaging, timely, and accurate, it is generated by automated systems and may contain errors, omissions, hallucinations, or interpretive discrepancies inherent in artificial intelligence technologies.

You acknowledge and agree that AIGC Content is provided “as is” and “as available”, and you should independently verify any AIGC Content against original or authoritative sources before making decisions or taking actions based on it. We disclaim all liability for any losses, damages, or consequences arising from reliance on AIGC Content.

We reserve the right to modify, update, restrict, suspend, or discontinue any AI functionality, features, or generated content at our sole discretion, with or without notice.

4.1 Nature of AIGC Content

Certain responses, conversational topics, emotional expressions, sentiment analyses, character behaviors, and other outputs within the Services may be generated or assisted by artificial intelligence technologies. Such outputs may be derived from a combination of sources, including but not limited to licensed datasets, publicly available information, user-provided inputs, and proprietary data lawfully obtained and maintained by us.

AIGC Content:

While we may, where reasonably practicable, provide references or source indications, we make no representations or warranties regarding the accuracy, completeness, legality, originality, or reliability of any AIGC Content.

4.2 Limitations, Accuracy Risks & Responsible Use

You acknowledge that AI-generated outputs:

You agree to:

You assume all risks associated with the use of AIGC Content, including any potential inaccuracies, misunderstandings, or unintended outcomes.

Due to the inherent nature of AI systems, similar or identical outputs may be generated for different users or at different times. You acknowledge that you have no exclusive rights to any AIGC Content, and we make no guarantees regarding originality, completeness, or correctness.

4.3 Virtual Characters, Emotional Interaction & Relationship Disclaimer

Certain AIGC Content may involve virtual characters, personas, or conversational agents designed to simulate companionship, empathy, role‑play, or emotional interaction.

You acknowledge and agree that:

The Services are not intended to replace real-world relationships, professional care, or human interaction. You should not develop emotional dependency on any virtual character or treat AI interactions as a substitute for personal, social, or professional support.

4.4 No Professional, Medical, or Psychological Advice

AIGC Content is provided for informational and entertainment purposes only. The Services do not provide medical, psychological, psychiatric, legal, or other regulated professional services.

We do not diagnose, treat, prevent, or manage any mental health condition. If you experience emotional distress, psychological crisis, or thoughts of self-harm or harm to others, you should immediately seek assistance from qualified professionals or local emergency services.

We may, at our discretion, provide general wellness suggestions or crisis resource information; however, such information does not constitute professional advice or a guarantee of outcome.

4.5 Intellectual Property & Use of AIGC Content

Subject to your compliance with these Terms:

You may not:

We do not guarantee that AIGC Content is free from third‑party rights, and you are solely responsible for ensuring lawful use.

4.6 Prohibited Use

You must not use the Services or AIGC Content to generate, distribute, or promote content that is illegal, harmful, abusive, harassing, sexually exploitative, discriminatory, deceptive, or otherwise prohibited by applicable law or our Community Standards.

We reserve the right to restrict, suspend, or terminate access for violations, with or without notice.

4.7 Reporting & Safeguards

You may report harmful, misleading, or inappropriate AIGC Content through in‑app reporting tools or designated contact channels. We may review reports using automated and/or human moderation and take appropriate actions, including content removal, system adjustments, or account enforcement.

5. Paid Services & Virtual Items

5.1 Subscriptions

We may offer paid subscriptions that provide access to premium features, ad-free browsing, or exclusive content. All subscriptions are processed through the respective platform’s in-app purchase system (e.g., Google Play or Apple App Store) and are subject to the platform’s terms and conditions.

5.2 Billing & Renewal

Subscriptions automatically renew at the end of each billing period unless canceled before the renewal date. You are responsible for managing and canceling your subscription via your platform account settings. Any price changes will be communicated in advance, and your continued use after such notification constitutes acceptance of the updated price.

Manage Subscriptions:

5.3 No Cash Value

Virtual credits, in-app currency, or similar items have no real-world monetary value, are non-refundable, and cannot be exchanged for cash or equivalents.

5.4 Refunds

All purchases are generally non-refundable, except as required by applicable laws or platform policies.

Depending on local laws and platform policies, if a refund is applicable, the Company will process it within 3 business days from the date of your confirmed cancellation, withdrawal, or termination request, using the same payment method you used.

Please note that the exact refund procedure and timing may vary depending on prior Company notifications, payment method, and platform-specific policies.

5.5 Platform Policy Compliance

All subscription and payment processes are governed by the respective platform’s policies. You must comply with those policies when purchasing, renewing, or canceling subscriptions.

6. Third-Party Services & Links

6.1 Links & Integrations

The Services may include links, embeds, widgets, or other integrations with third-party websites, applications, content, products, services, or advertisements (“Third-Party Services”). We do not control and are not responsible for any Third-Party Services, their content, policies, or practices. Your use of Third-Party Services is governed by the applicable third party’s terms and privacy policies. The inclusion of any link or integration does not constitute endorsement, sponsorship, or affiliation.

6.2 Advertising & Analytics

We may use Google Analytics Advertising features and other third-party providers to display advertising, measure performance, and improve ad experiences within the Services. Data collection and use in connection with such services are described in our Privacy Policy and may also be subject to the third parties’ own policies and opt-out mechanisms.

6.3 Open-Source Components

If any software is provided under an open-source license, the terms of that license will control to the extent of any conflict with these Terms.

6.4 Your Responsibilities

When you navigate to or interact with Third-Party Services, you should carefully review their terms and privacy policies and independently verify information before relying on it. Any dealings or transactions between you and a third party are solely between you and that third party. We are not liable for any loss or damage arising from your access to or use of Third-Party Services.

7. Disclaimers

WE STRIVE TO PROVIDE HIGH-QUALITY SERVICES; HOWEVER, ALL SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE DO NOT CONTROL OR DIRECT WHAT OTHER USERS OR THIRD PARTIES DO OR SAY, AND WE ARE NOT RESPONSIBLE FOR THEIR ACTIONS, CONDUCT (WHETHER ONLINE OR OFFLINE), OR ANY CONTENT THEY SHARE, INCLUDING CONTENT THAT MAY BE OFFENSIVE, INAPPROPRIATE, OBSCENE, UNLAWFUL, OR OTHERWISE OBJECTIONABLE.

WE DO NOT WARRANT THAT THE SERVICES WILL ALWAYS BE SAFE, SECURE, ERROR-FREE, OR UNINTERRUPTED, NOR THAT THEY WILL FUNCTION WITHOUT DELAYS, DEFECTS, OR OTHER IMPERFECTIONS. YOUR ACCESS TO AND USE OF THE SERVICES AND ANY CONTENT IS ENTIRELY AT YOUR OWN RISK.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

8. Limitation of Liability

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, OR SPECIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE.

WE ARE NOT RESPONSIBLE FOR ANY LOSSES, DAMAGES, OR OTHER CONSEQUENCES RESULTING FROM:

YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD US HARMLESS FROM ANY CLAIMS, DAMAGES, LOSSES, LIABILITIES, AND EXPENSES (INCLUDING REASONABLE LEGAL FEES) ARISING FROM YOUR USE OF THE SERVICES, YOUR CONTENT, OR YOUR VIOLATION OF THESE TERMS.

TO THE FULLEST EXTENT PERMITTED BY LAW:

Some jurisdictions do not allow certain limitations or exclusions of liability, so some or all of the above may not apply to you.

9. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, for any reason, including but not limited to violations of these Terms or applicable law. Upon termination, your right to use the Services will cease immediately, and you must stop all access and use. Termination does not relieve you of obligations incurred prior to termination.

10. Governing Law & Dispute Resolution

Important: Read carefully. Arbitration limits your legal rights, including the right to a jury trial, class actions, and full court proceedings.

10.1 Governing Law. These Terms are governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law rules.

10.2 Informal Resolution Requirement.

Before initiating any arbitration or court proceeding, you and we agree to attempt to resolve any dispute arising out of or relating to these Terms informally. The initiating party must send a written notice to the other party describing the nature and basis of the claim and the relief sought. If the parties do not resolve the dispute within thirty (30) days after the notice is received, the initiating party may proceed to arbitration as provided below.

10.3 Binding Individual Arbitration; Waiver of Jury Trial and Class Actions. 

By accepting these Terms, you and we agree that any dispute, claim or controversy arising out of or relating to these Terms or the Services shall be resolved exclusively by final and binding arbitration, except as set forth below. You and we each expressly waive any right to a jury trial and to participate in a class action, class arbitration, or representative action. Arbitration shall be on an individual basis only; neither you nor we may bring or participate in any class, consolidated, or representative proceeding.

10.4 Arbitration Procedures.

Arbitration shall be administered in accordance with the rules of the Singapore International Arbitration Centre (SIAC) (or such other arbitral institution agreed in writing by the parties) in effect at the time the arbitration is commenced, and shall be conducted by a single arbitrator. The seat of arbitration shall be Singapore, and the arbitration proceedings shall be conducted in English, unless the parties agree otherwise. The arbitrator shall apply the substantive law of Singapore. The arbitrator’s award shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

10.5 Limitations on Discovery and Judicial Review.

You acknowledge that arbitration limits the scope of discovery and judicial review compared to court proceedings. Arbitration is intended to provide a faster, more economical, and final resolution; accordingly, the arbitrator’s authority to order discovery and review is more limited than a court’s, and courts will generally only review arbitral awards under narrow, statutory grounds.

10.6 Right to Be Represented. Either party may be represented by counsel at arbitration or in any informal resolution procedures.

10.7 Opt-Out of Arbitration. If you do not wish to be bound by the arbitration provision above, you may opt out by notifying us in writing within thirty (30) days after first agreeing to these Terms. To opt out you must send an email to support@chaiox.com with your name, account identifier (if any), and a clear statement that you decline the arbitration agreement in Section 10. If you timely opt out, neither you nor we will be bound to arbitrate disputes covered by this Section; disputes will instead be brought in the courts specified in this Section. Failure to timely submit a valid opt-out request will constitute your acceptance of arbitration.

10.8 EU / UK Residents. If you are a resident of the European Union or the United Kingdom, nothing in this Section is intended to, nor will it, limit your statutory rights to bring proceedings in local courts where such rights are provided by law.

10.9 Survival; Waiver of Rights. This Section 10 shall survive termination of these Terms. Any right or limitation set forth in this Section may be waived in writing by the party entitled to enforce that right (the “Claimed Party”). Any such written waiver shall not constitute a waiver of, or otherwise affect, any other provision of these Terms.

10.10 Severability. If a court or arbitrator determines that any portion of this arbitration agreement is unenforceable, the remaining provisions shall continue to apply to the fullest extent permitted by law.

11. Others

These Terms constitute the entire and exclusive agreement between you and us regarding the Services, and supersede any prior agreements or terms that may apply.

Our failure to enforce any provision of these Terms is not a waiver of our right to enforce it later. If any provision is found unenforceable, the remaining provisions will remain in full effect, and a valid, enforceable term will be substituted that most closely reflects our original intent.

You may not assign or transfer any rights or obligations under these Terms without our prior written consent; any such attempt will be void. We may assign or transfer our rights and obligations under these Terms to any affiliate, subsidiary, or successor in interest to our business.

Nothing in these Terms creates any partnership, joint venture, employment, or agency relationship between you and us; the relationship is strictly that of independent contractors.

12. Contact Us

For questions about these Terms, please contact:
Email: support@chaiox.com